Friends Kitchen & Cocktails
Privacy Policy  

1. Introduction

Friends Kitchen & Cocktails (“we,” “us,” “our,” or “Friends”) is committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and SMS/text messaging campaigns.

By using our site or opting into communications from us, you agree to the practices described here.

2. Information We Collect

We may collect the following types of information:

a) Personal Information

• Name
• Email address
• Phone number
• Mailing address
• Any other information you provide (e.g. in reservation forms, contact inquiries, etc.)

b) SMS / Text Messaging Information

• Phone number
• Opt-in / opt-out status
• Message history, preferences, timestamps
• Delivery and read status (if available)

c) Usage & Technical Data

• IP address
• Browser type and version
• Device type and operating system
• Pages visited, time spent, click paths
• Referring URL, exit pages
• Cookies, web beacons, analytics data

d) Payment / Transaction Data (if any)

If you make payments via our site or services, we may collect data such as transaction amount, timestamp, payment method, and billing information. (Note: We may use third-party payment processors—see below.)

3. How We Use Your Information

We use collected information for the following purposes:

• To provide and maintain our services (e.g. managing reservations, responding to inquiries)
• To communicate with you (e.g. confirmation, reminders, customer support)
• To send you promotional content, marketing messages, and event notifications (if you opt in)
• To operate, improve, analyze, and personalize our website and servicesTo detect, prevent, and address technical issues or fraud
• To comply with legal, regulatory, or contractual obligations

4. SMS Privacy / Text Messaging

Friends Kitchen & Cocktails may disclose Personal Data and other information in connection with our SMS/text messaging services as follows:

• Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with any third party for purposes unrelated to supporting you in that campaign. We may share your Personal Data with third parties that help provide the messaging service—such as platform providers, mobile carriers, or vendors who assist in the delivery of text messages.

• Additional Disclosures – Affiliates: We may disclose Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure will be governed by this same Privacy Policy.

Important: These disclosures exclude text messaging originator opt-in data and consent. That opt-in/consent information will not be shared with any third parties.

5. How We Share Information

• We may share or disclose your personal data under the following circumstances:
• With service providers / vendors / contractors who assist us in operations (e.g. hosting, email, reservations, analytics)
• With affiliates / subsidiaries, under the same data-use restrictions To comply with laws, legal processes, or governmental requests
• To enforce our rights or defend against claims
• In connection with a merger, acquisition, or sale of assets, where your information may be transferred

We will not sell your personal data for unrelated third-party marketing.

6. Data Retention

We retain your personal data only as long as is necessary for the purposes set out in this Policy, or as required by applicable laws. Once data is no longer needed, we will delete or anonymize it.

In some cases, we may retain certain records (e.g. for legal or audit obligations) even after your use ends.

7. Your Rights

Depending on your jurisdiction, you may have rights including:

• To access, correct, update, or delete your personal information
• To withdraw consent or opt-out of marketing communications (including SMS)
• To request a copy of your data in a portable format
• To object to or restrict processing of your data
• To lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at info@friendsva.com. We may verify your identity before acting.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, use, or disclosure. While we strive for strong security, no method of transmission or storage is 100% secure—so we cannot guarantee absolute security.



9. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect or solicit data from children under 18. If we learn we have collected information from a child under 18, we will take steps to delete it.

10. International Transfers

If you are located outside the U.S. and we transfer your data to countries with different privacy laws, we will ensure appropriate safeguards are in place (e.g. standard contractual clauses, data localization where needed).

11. Updates to This Policy

We may update this Privacy Policy periodically (e.g. when there are changes in how we handle data or changes in law). We will post the updated policy on our site with a new effective date. Your continued use of our services after changes means you accept those changes.

If you have questions, concerns, or requests related to this Privacy Policy, please reach out:

Friends Kitchen & Cocktails
3815 S George Mason Dr, Unit A & F
Falls Church, VA 22041
Email: info@friendsva.com